Shipping Policy

At UNUSHOME, we want your shopping experience to be simple, smooth, and worry-free.
This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.
Processing times may be longer during holidays, sales events, or periods of high order volume.

2. Delivery Time

Estimated delivery time is typically 7–15 business days after your order has been processed and shipped.
Delivery times may vary depending on your location, carrier service, customs procedures, weather conditions, or other unexpected delays.

3. Free Worldwide Shipping

We offer free worldwide shipping on eligible orders. Shipping costs, if any, will be clearly shown at checkout before you complete your purchase.

4. Shipping Confirmation & Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information.
Please allow some time for tracking details to update after the carrier receives your package.

You can also track your order on our Track Your Order page once tracking information becomes available.

5. Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.
UNUSHOME is not responsible for delayed or lost packages caused by incorrect or incomplete address information provided by the customer.

6. Customs, Duties & Taxes

For international orders, customs duties, import taxes, or other fees may apply depending on your country’s regulations.
If applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

7. Lost, Delayed, or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible.
We will do our best to help resolve the issue with the shipping carrier and provide a suitable solution.

8. Multiple Packages

Some orders may be shipped in separate packages depending on product availability, warehouse location, or item size.
You may receive separate tracking numbers for each package.

9. Contact Us

If you have any questions about shipping, delivery, or tracking, please contact us at:

Email: [email protected]
Website: https://unushome.shop/